Terms & Conditions

Effective Date: 3/12/2025

Welcome to Crystal Gray Wellness ("we," "our," or "us"). By accessing or using our website https://www.crystalgraywellness.com (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use our Site.

1. Use of the Site

By using our Site, you agree to:

  • Be at least 18 years old or have parental permission to use our Site

  • Use the Site for lawful purposes only

  • Not engage in any fraudulent, harmful, or unauthorized activities

We reserve the right to refuse service to anyone for any reason at any time.

2. Intellectual Property

All content on this Site, including text, images, logos, videos, and graphics, is our property or licensed to us. You may not copy, distribute, or reproduce any content without our written permission.

3. Product and Service Purchases

  • All purchases are subject to availability.

  • Prices are subject to change without notice.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Refunds and cancellations are subject to our refund policy (see Section 6).

4. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials

  • Providing accurate and up-to-date information

  • Not sharing your account with others

We reserve the right to terminate accounts that violate our Terms.

5. Limitation of Liability

We are not responsible for any damages resulting from your use of our Site or services, including but not limited to:

  • Loss of data

  • Business interruptions

  • Unauthorized access to personal information

Our liability is limited to the amount paid for our services.

6. Refund and Cancellation Policy

  • Digital products, courses, and memberships are non-refundable unless otherwise stated.

  • Live events and classes may have specific refund policies outlined at the time of purchase.

  • If you need to request a refund, please contact us at contact@crystalgraywellness.com

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

8. Changes to These Terms

We may update these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site means you accept the changes.

9. Governing Law

These Terms are governed by the laws of Illinois. Any disputes shall be resolved in the courts of Iroquois County, Illinois.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Crystal Gray Wellness
contact@crystalgraywellness.com